Terms and Conditions

Please read these terms and conditions of use carefully before using this website.

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern mumsofcoffsharbour.com.au.’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to mumsofcoffsharbour.com.au and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and mumsofcoffsharbour.com.au’s rights and obligations to each other.

LIMITATION OF LIABILITY

It is an essential pre-condition to you using our website that you agree and accept that mumsofcoffsharbour.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), mumsofcoffsharbour.com.au.’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.

DELIVERY OF GOODS

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of cathfowlermarketing.com.

Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

RETURNS AND REFUNDS

mumsofcoffsharbour.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to return your order, please notify us within 7 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of mumsofcoffsharbour.com.au.

LINKS TO OTHER WEBSITES

Mumsofcoffsharbour.com.au may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between mumsofcoffsharbour.com.au and the owners of those websites. Mumsofcoffsharbour.com.au takes no responsibility for any of the content found on the linked websites.

Mumsofcoffsharbour.com.au’s website may contain information or advertisements provided by third parties for which mumsofcoffsharbour.com.au accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

DISCLAIMER

To the fullest extent permitted by mumsofcoffsharbour.com.au absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Mumsofcoffsharbour.com.au gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of mumsofcoffsharbour.com.au to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

YOUR PRIVACY

At mumsofcoffsharbour.com.au, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. Mumsofcoffsharbour.com.au respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. mumsofcoffsharbour.com.au’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data mumsofcoffsharbour.com.au collects is secured against unauthorised use or access. Credit card information is not stored by us on our servers.

THIRD PARTIES

Mumsofcoffsharbour.com.au does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.

DISCLOSE YOUR INFORMATION

Mumsofcoffsharbour.com.au may be required, in certain circumstances, to disclose information in good faith and where mumsofcoffsharbour.com is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of mumsofcoffsharbour.com.au Mumsofcoffsharbour.com.au expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then cathfowlermarketing.com will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Mumsofcoffsharbour.com.au reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

Mumsofcoffsharbour.com.au expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

WHOLE AGREEMENT

These terms and conditions represent the whole agreement between you and mumsofcoffsharbour.com.au concerning your use and access to mumsofcoffsharbour.com.au’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

JURISDICTION

This agreement and this website are subject to the laws of NSW and Australia. If there is a dispute between you and mumsofcoffsharbour.com.au that results in litigation then you must submit to the jurisdiction of the courts of NSW.

Local Services Listings

To qualify to be listed in our Local Services Listings your business must be:

• located within Australia, ideally in the Coffs Harbour region
• provide shipping to Australia;
• suited to one or more of the website’s categories;
• regularly open to the public; and
• submitted by the business owner or authorised agent.

We reserve the right to decline businesses that don’t meet the above criteria.

Businesses

• The businesses invited to be featured in our collection pay a yearly membership fee.  As part of this fee, there are a number of features which are sponsored including advertisements.  For more details, please contact us  There are a number of independent features which do not incur a cost including event listings
• We aim to keep a balance between providing a promotion service to the independent businesses, and also ensuring that you get an honest representation of the businesses featured.
  

• Business Hour

Business Hour is every second Thursday between 8pm & 9pm in our private Facebook group.

School Holiday Listings

Our School Holiday Programs page is for our Local Services Advertisers to advertise the school holiday programs that they offer.

• Images and text must be provided (unless copywriting services have been purchased)
• Page is updated once per school term/holiday period
• Listings are approved at the discretion of Mums of Coffs Harbour

Event Listings

Local events can be added to our website Event Calendar.

• Events must be relevant to our audience and are published at the discretion of Mums of Coffs Harbour

Competitions

When sharing a competition on Facebook Facebook’s Pages Terms must be met. These terms include:

• Sharing and/or tagging ccannotbe used as a condition of entry   

If Mums of Coffs Harbour endeavour to create and run a complementary competition for you the following guidelines must be met:

• The competition must be exclusive to Mums of Coffs Harbour followers (not a competition you have running on other pages/sites)
• The prize must be to the value of $60 or more
• The prize must have an end date and a prize draw date
• Terms and conditions must be drawn up according to Australian Law

Photos and information privacy

Photos make your listing more attractive and enable your business or event to be featured on our other marketing channels.

When adding photos, please ensure:

• they accurately represent your business or event;
• you own the copyright or have permission from the copyright owner;
• you have permission from any people that can be identified in the image;
• if children are identifiable, you have written consent from their parent/guardian they are taken in a lawful, fair and direct manner
  

Facebook Groups

Our Facebook groups are for local mums to connect with one another, seek recommendations and offer advice.

GENERAL GUIDELINES:

• No spamming
• No bumping posts
• No ‘for sale’ or ‘wanted’ ads
• No ‘please help’/charity posts without prior admin approval
• No posts about real estate, jobs, competitions, petitions or surveys
• No badmouthing local businesses
• No bullying (it will not be tolerated)
• Be nice, have an open mind and treat people as you would in the real world
• Be safe (don’t post personal contact information)
• Take medical advice with a grain of salt and be sure to seek professional advice
• No soliciting via PRIVATE MESSAGES (PMs should not contain promotional material, special offers, or solicitation for services)
• Seek permission from both admin and the original poster before you snapshot or share any post or content from this page elsewhere or use them for any other purposes.
  

Privacy

• Mums of the Shire has a privacy policy that explains how we will treat your personal information in compliance with the Privacy Act 1988.  You supply “personal information” to us when you fill in an online registration form, subscribe to our email newsletters, submit postings or comments, or email us.